Click & Collect
WE NOW OFFER NO CONTACT COLLECTION via Parcel Lockers
Collection – Hudson Street, Kirwan, Townsville, Far Nth Qld 4817
We DO NOT trade from a business premises. This is strictly to collect orders which have already been placed on our website (no stock is on display)
There is limited street parking, we encourage you to use the driveway and not park illegally (we don’t want to see you get a parking fine)
-You will receive a ‘Çompleted Order’ notification email once your order is ready. Look out for the email after that, this will include all your collection information (Address, Locker Number and Password)We are looking at streamlining Order Collection Notifications – Hopefully then not so many notifications 🙂
Please allow up to 4 Business Hours for Order Processing (normally available within 1/2 Hour)
IF NOT RECEIVED, PLEASE CHECK YOUR SPAM / JUNK MAIL
*Orders received Monday – Friday are usually Available the Same Day (normally available within 1/2 an Hour)
Urgent Orders are usually not an issue. We can be very flexible. Just let us know 🙂
Australia Post
We use Australia Post (flat rate postage charges are obtained in the checkout process)
Orders placed before 3pm Qld time will normally be dispatched the same day.
All delivery times quoted are approximate. These are not guaranteed by us and are completely outside of our control.
Please check the following links for the delivery of your Postcode. Our Postcode is 4817.
https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/
Please allow extra day/days for Express Post. Townsville is NOT on the overnight guarantee network, so the Express Post “Guaranteed Next Day Delivery” does not apply.
Aramax (Formerly Fastway Couriers)
https://www.aramex.com.au/courier-locator/
We also offer Aramax Couriers (Limited Coverage) If available in your area, these options will be provided through the checkout process.
Townsville Customers –
Orders Shipped in the Morning (Business Days) will be delivered* that Afternoon
(Same Business Day Delivery – Townsville Area*)
Orders Shipped in the Afternoon (Business Days) will be delivered* next morning
(Next Business Day Delivery – Townsville Area*)
*Important – Not all suburbs have daily deliveries, please refer to the courier timetable link below
Delivery times are subject to Aramax Couriers Timetable & are subject to change.
We do dispatch promptly & tracking details are provided once your order has been shipped
Please use a street address when choosing Fastway Couriers, they are not able to deliver to PO Boxes
Please use the below Timetables when choosing your Shipping Address
Delivery Timetable – Click Here
Please contact Fastway Couriers on 4728 7399 to confirm delivery times/days.
To track your order, please visit https://www.aramex.com.au/
Shipping / Insurance
All goods purchased from The Party Warehouse are made pursuant to a shipment contract with a third party contractor. The risk of loss and title for such items pass to you upon our delivery to the carrier. Insurance of goods in transit is not automatically provided. If you would like insurance cover, please enquire at time of ordering.
Authority to Leave
We do accept an Authority to Leave for your order. By placing your instructions in the comment section of your order, you are acknowledging that risk for the loss or damage is no longer the responsibility of The Party Warehouse.